Power Outage

Bramblewood Electrical Power Grid
Each section must report their outage

Bramblewood Electrical Power Grid

Report Electric Problem       Power Outages (Existing)
Local: 513-651-4182
Toll free: 1-800-543-5599
Use Online Services to report electric trouble.

Report Gas Problem
For safety reasons, please telephone Duke directly to report gas trouble.
Local: 513-651-4466
Toll free: 1-800-634-4300

• Stay away from downed power lines.

The first rule of safety is do not touch a power line or anything touching a power line, such as tree limbs, tools and toys. Even power lines that have fallen may be dangerous and should not be moved or disturbed.

• If a power line falls on a car, stay inside the vehicle. Tell people not to touch the car, Call the local utility company and emergency services.

• To protect appliances, turn off lights and as many appliances and electronics as possible - including air conditioning systems. This helps prevent circuit overload when your power is restored and will reduce the potential for damage to sensitive equipment such as computers, microwave ovens, televisions and recording devices.

• Protect your food during a power outage by keeping your refrigerator and freezer doors closed as much as possible to maintain the cold temperature. Your refrigerator will keep food safely cold for about four hours if unopened. A full freezer should hold the temperature for approximately 48 hours if the door stays closed (about 24 hours if it is half full). Get more information on food safety here.

• Never use a generator indoors or in a garage, but in a dry, ventilated area away from attached garages or air intakes to the house.

• Never use charcoal indoors. Burning charcoal gives off carbon monoxide.

• If you use candles, do not put them on or near anything that will burn. Never leave burning candles unattended.

Here is some advice from insurance companies and experts as you deal with damage to your home or business and possible insurance claims:

• Survey your property. Check roof inside and outside. Look for damaged and broken tree branches that still could fall. When checking for damage, make sure the electrical connection to your home has not sustained damage before the power gets turned back on. Such damage has caused house fires after previous storms when electricity was resumed.

• Find and review your policy, then report damage to your insurance adjuster immediately to start the claims process - some companies require an adjuster's approval before work can be done. Take pictures of any damage and take inventory of your possessions and property.

• If your dwelling is unlivable, check your policy for “loss of use” coverage.

• Get a repair estimate ahead of time, and if it is at or just above your deductible, consider not filing a claim to save on premium hikes later.

• Be wary of contractors who solicit your business. Many are not licensed. Get references.

• Make repairs if necessary to prevent further damage or make structures safe, even without a settlement.

• Give your agent/adjuster as many contact numbers as possible, including personal and work cell phones, e-mail, home phone, etc. Many phones are still not functioning, so offer several ways to get in touch.

• If there are any issues such as excessive delays or potential fraud, call the Ohio Department of Insurance’s consumer hot line at 800-686-1526 (www.ohioinsurance.gov) or the Kentucky Department of Insurance (doi.ppr.ky.gov/kentucky/) consumer protection division at 800-595-6053.

Sources: Duke Energy, U.S. Consumer Product Safety Commission, Center for Disease Control, Angie's List, Kentucky Department of Insurance, State Farm Insurance, Ohio Insurance Institute, Ohio Department of Insurance


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